Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebekah

Rebekah

September 25, 2024

5  out of  5
rating by Rebekah
"Very grateful for Cris! She helped me super easy and fast and gave me some tips to avoid scammers and stuff when it comes to State Farm. She was very nice and easy to talk to. I am very grateful for the quote she got me. Thank you Cris!"
We responded:
"Thank you, Rebekah! I'm glad Cris could assist you quickly and provide helpful tips to avoid scammers. It's wonderful to know you found her approachable and appreciated the quote she provided. If you have any further questions or need assistance in the future, feel free to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Timothy Hardin

Timothy Hardin

September 23, 2024

5  out of  5
rating by Timothy Hardin
"I was with Allstate for 22 years, I just became unhappy with their service. I met Robert Jackson at a gun show. When I called Robert Jackson for a quote, he assisted me well and I changed my insurance to State Farm that day."
We responded:
"Thank you for sharing your experience, Timothy! I’m glad to hear that Robert was able to assist you and make your switch to State Farm a smooth one. We appreciate your trust in us and look forward to providing you with the excellent service you deserve. If you have any questions or need assistance in the future, feel free to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Amanda Curnow

Amanda Curnow

August 22, 2024

5  out of  5
rating by Amanda Curnow
"Finally got some help from Cris with this insurance. Thank you, the struggle had been real!"
We responded:
"Amanda, thank you for your positive review! I'm glad Cris was able to assist you and make things easier. If you need any further help, our office is here for you. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Larry Day

Larry Day

August 20, 2024

4  out of  5
rating by Larry Day
"Worked with Chris Hill, and I really appreciate her professionalism, she got me insured again and did it quickly. I appreciate all that she helped me with"
We responded:
"Larry, thank you for your review. I'm glad Chris was able to assist you quickly and professionally. We appreciate your feedback and are here for any future needs you may have. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Chuy T

Chuy T

August 14, 2024

5  out of  5
rating by Chuy T
"So grateful that I was able to have Cris help me with my insurance needs. And to be so willing to help and build a relationship with me thru life stories. I live in Utah and she will have family and friend referrals due to her customer service thank you once again"
We responded:
"Chuy, thanks a ton for your awesome review! I'm really glad Cris could help you with your insurance needs and build a great relationship through life stories. It's fantastic to know that her customer service has made such an impact. We appreciate your referrals and are here for any future needs or questions! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Amy Fang

Amy Fang

August 7, 2024

5  out of  5
rating by Amy Fang
"I recently had the pleasure of working with Kaden Maalouf at State Farm for our two auto insurance policies. Kaden was exceptional in every aspect of the process. He took the time to answer all of our questions thoroughly and clearly, ensuring we understood every detail. Kaden also meticulously analyzed our existing auto insurance policies and provided us with expert advice on the best options that perfectly fit our needs. His professionalism, knowledge, and dedication to helping us find the right coverage were truly impressive. I highly recommend Kaden Maalouf to anyone looking for an insurance agent who genuinely cares about his clients and goes above and beyond to provide excellent service."
We responded:
"Thanks, Amy, for your awesome review! I'm really glad Kaden was able to help you with your auto insurance policies. It's great to know he took the time to answer all your questions and provided expert advice that fit your needs. Kaden's professionalism and dedication are truly appreciated, and we're happy to have him on our team. If you need any further assistance or have more questions, feel free to reach out anytime! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Scott Bonn

Scott Bonn

July 29, 2024

5  out of  5
rating by Scott Bonn
"I have relied on James Madrid for my insurance needs for nearly 10 years and have been very satisfied."
We responded:
"Hey Scott! Thanks a ton for your loyalty over the past 10 years! I'm really glad to know you've been satisfied with our service. If you ever need anything, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Eric Jamison

Eric Jamison

July 18, 2024

5  out of  5
rating by Eric Jamison
"We have been with James Madrid's office for 5+ years now and I highly recommend them. The difference with this insurer vs others is the personal and quality service. While the entire office always is on point, Marla in particular has been our go to contact always taking exceptional care of our family's needs. She is always such a pleasure to speak with. In summary, just know your in "Exceptions Hands" with State Farm and James Madrid's office. Thank You JM SF Team!"
We responded:
"Hi Eric, thank you so much for your wonderful review and for being with us for over 5 years! We're ecstatic to know that you highly recommend our office and appreciate the personal and quality service we strive to provide. Marla will be thrilled to hear your kind words about her exceptional care and the pleasure she brings to your interactions. Your trust and satisfaction mean the world to us! If you ever need anything or have any questions, please don't hesitate to reach out. We're here for you and your family! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Leslie L

Leslie L

July 18, 2024

5  out of  5
rating by Leslie L
"Robert Jackson helped me set up insurance for my vehicles and home. He was very knowledgeable, patient, and helpful. I appreciate his time and effort on my behalf."
We responded:
"Hi Leslie, thank you so much for your wonderful review! I'm glad to hear that Robert was knowledgeable, patient, and helpful in setting up your vehicle and home insurance. We truly appreciate your kind words and the time you took to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Julia Raven

Julia Raven

July 12, 2024

5  out of  5
rating by Julia Raven
"Alex was pleasant answered all questions. Very helpful."
We responded:
"Julia, thank you for sharing your positive experience with Alex! I'm glad to hear that he was helpful and answered all your questions. We appreciate your kind words and are here for you whenever you need assistance. - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
Profile photo of logan morgan

logan morgan

July 8, 2024

5  out of  5
rating by logan morgan
"Great service explained everything very well thank you Cristen Hill."
We responded:
"Thank you, Logan, for your 5-star review! I'm glad Cristen provided great service and explained everything well. We appreciate your kind words and are here for any future insurance needs you may have! James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Ellie Madenberg

Ellie Madenberg

July 4, 2024

5  out of  5
rating by Ellie Madenberg
"Alex has been wonderful to work with! He is personable, professional, and timely. Grateful to be back with State Farm. Highly recommend giving him a call!"
We responded:
"Thank you for the wonderful feedback, Ellie! I'm glad Alex provided you with personable, professional, and timely service. We appreciate your recommendation and are here for all your insurance needs. Feel free to reach out anytime! - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Jesse Snipper

Jesse Snipper

July 3, 2024

5  out of  5
rating by Jesse Snipper
"I've been with James Madrid for more than 10 years and I've had nothing by EXCELLENT service. I would highly recommend them and State Farm to anyone looking for insurance. I plan to be a lifetime customer."
We responded:
"Thank you, Jesse, for your loyalty and kind words! We are thrilled to have provided you with excellent service for over a decade. We are grateful for your recommendation and look forward to serving you for many more years to come! If you ever need assistance, our office is here for you. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Chris Goodloe

Chris Goodloe

July 2, 2024

5  out of  5
rating by Chris Goodloe
"A+ customer service. Kaden Maalouf is very helpful gentleman. Thanks for getting my family set up!"
We responded:
"Thank you for the A+ review, Chris! I'm glad Kaden Maalouf provided such helpful service to your family. We're happy to have you set up and ready to go! If you need anything else, feel free to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Maria Mason

Maria Mason

July 1, 2024

5  out of  5
rating by Maria Mason
"We have several policies with James Madrid State Farm, and have worked with the office for three years. Everyone that we've worked with has been helpful, courteous, professional and always timely in responses. Special shout out to James and Cristen, great working with you!"
We responded:
"Maria, we're thrilled to hear about your positive experience with our team over the past three years! We're pleased that we provided you with professional and timely service. Thank you for your kind words, and we look forward to assisting you with your policies in the future! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Celestial Theodore

Celestial Theodore

June 28, 2024

5  out of  5
rating by Celestial Theodore
"Chris Hill is an amazing representative. She was very helpful in fixing the issues I had with my policy. She answered all of my questions. She followed through. She is very friendly and kind. I recommend working with her!"
We responded:
"Celestial, we are delighted to hear about your positive experience with Alex at our State Farm office. We are thrilled that Alex took the time to explain everything thoroughly and provide exceptional service. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Sabrina Doubrava

Sabrina Doubrava

June 22, 2024

5  out of  5
rating by Sabrina Doubrava
"Kendall Richardson assisted me with various specific questions I had about my business and personal insurance. Kendall is very professional and willing to help. She went out of her way to find out some information which was not readily available to her and called me right back with the information, I needed. I have been with State Farm since 1997 and we are very happy with the service and insurance they provide."
We responded:
"Sabrina, I'm thrilled to hear about your positive experience with Kendall! We're pleased to have provided you with professional and helpful service for over two decades. Thank you for your loyalty and trust in our insurance offerings. If you have any more questions, feel free to reach out anytime! - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Marcus Valentin

Marcus Valentin

June 11, 2024

5  out of  5
rating by Marcus Valentin
"Kaden Maalouf was awesome and very helpful in getting me renters insurance!"
We responded:
"Marcus, I'm pleased to hear that Kaden was awesome and very helpful in assisting you with your renters insurance needs! We're grateful for your positive feedback and look forward to providing you with continued excellent service. Feel free to reach out for any future insurance assistance. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Austin Martin

Austin Martin

June 10, 2024

5  out of  5
rating by Austin Martin
"Kaden Maalouf was phenomenal! Helped me with my renters insurance within the matter of 5-10 minutes max! Absolutely loved the quickness and explanation on everything!"
We responded:
"Austin, I'm delighted you found Kaden's service phenomenal and quick in assisting with your renters insurance! We're pleased you appreciated the thorough explanation provided. Thank you for choosing our office for your insurance needs! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Matt Nelson

Matt Nelson

May 31, 2024

5  out of  5
rating by Matt Nelson
"Kris wad totally awesome A++ she answered all my questions and helped me through the whole process"
We responded:
"Matt, I'm thrilled to hear that Cris provided you with awesome service and guided you through the entire process! We're pleased to have been able to assist you and answer all your questions. Thank you for choosing our office for your insurance needs! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Mary Gomez

Mary Gomez

May 30, 2024

5  out of  5
rating by Mary Gomez
"Criss helped me with my members policy. Blaze moved here from Hawaii and sis kot know a lot being so young. She is a southern gem and went through wvwrything with him step by step."
We responded:
"Thank you for sharing your experience, Mary! We're pleased to hear that Cris was able to assist you with your member's policy. Her dedication and thorough approach are truly appreciated. Your recognition means a lot to us. If you need anything else, we're here to help. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Mike Stone

Mike Stone

May 30, 2024

5  out of  5
rating by Mike Stone
"I have worked with Brandi in this State Farm office for a number of years and she is always dependable and professional. I highly recommend her!!!!"
We responded:
"Mike, your recommendation of Brandi means a lot to us! We're pleased to hear about your positive experiences with her professionalism and dependability. Our team is grateful for your kind words and we look forward to assisting you with your insurance needs in the future! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Daniel Morelos

Daniel Morelos

May 24, 2024

5  out of  5
rating by Daniel Morelos
"Came in to start a life insurance policy and any question I had Mario or Kaden would walk me through every major question I had, They Definitely got me to understand my cash values and benefits of the life insurance. Easy to talk to and willing to help"
We responded:
"Thank you, Daniel, for sharing your positive experience with Mario and Kaden! We're pleased to hear they helped you understand your life insurance policy thoroughly. Our team is always here to assist you with any questions you may have in the future. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Celeste Neighbor

Celeste Neighbor

May 23, 2024

5  out of  5
rating by Celeste Neighbor
"Great to work with and great prices. Thank you!"
We responded:
"Celeste, thank you for your positive feedback! I'm pleased to hear you found our services great to work with and our prices great. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Maria Schmitz

Maria Schmitz

May 17, 2024

5  out of  5
rating by Maria Schmitz
"Alex Stricklin is a very helpful and knowledgeable agent when it comes to cars or Home insurance..He did answer all the question I ask and definitely switching my insurance from Allstate to State Farm with 100% representing me as his client..I do highly recommend Mr Alex Strickland if you in search for insurance.You will get all the answer and great prize .Totally satisfied. Maria Schmitz"
We responded:
"Maria, I'm thrilled to hear that Alex provided you with such knowledgeable and helpful service for your auto and home insurance needs! We're pleased to have you as a satisfied client and look forward to assisting you with any future insurance requirements. Thank you for recommending Alex and State Farm! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"