
State Farm® Insurance Agent James Madrid
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
virginia gonzales
January 30, 2025
"Alex was most helpful and got me a policy. Thank you."
Danny
January 25, 2025
"Very helpful! Got me the best rate out of several others! Did a great job explaining the policies!"
"Danny, I'm happy you found our service helpful and that we could secure the best rate for you! It's great to know the policy explanations were clear and beneficial. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Christine Swan
January 23, 2025
"Sam was so professional, friendly and efficient. She answered all my many questions and was able to provide me a better rate than my previous insurance company due to my driving record. I so appreciate good customer service and saving money!"
"Thank you, Christine, for your wonderful feedback! I'm glad to know that Sam provided you with professional and friendly service while answering all your questions. It's fantastic that we could offer you a better rate and help you save money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
aj-dp7
January 21, 2025
"Kaden Maalouf is the best insurance agent I have ever met. Thanks for helping me understand insurance and save me some money!"
"Thank you for your fantastic review! I'm so happy to know that Kaden was able to assist you in understanding your insurance needs and help you save money. It's wonderful to have team members like Kaden who are dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Sandy Brady
January 17, 2025
"I spoke with Marla, as I have done in the past regarding the rate for my vehicle. I appreciated her knowledge and her willingness to explain the options for my vehicle insurance. I was not necessarily looking to just lower my rate but wanted to understand what options I had and the ramifications of that decision. After speaking with Marla, I decided to leave my vehicle insurance where it was at. I want to always make my decisions by being an informed consumer and Marla went above and beyond helping me choose. Thank you Marla, for taking time to explain the various options! I appreciate the incredible service you provided!"
"Thank you, Sandy, for sharing your experience! I'm happy to know that Marla was able to provide you with the information you needed to make an informed decision about your insurance. Her dedication to explaining options and ensuring you feel confident in your choices is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Rick Delgado
January 16, 2025
"Sam was very professional & courteous throughout the whole process. I really appreciated her patience and carefully explaining the complexities of the auto insurance industry. Thank you Sam for. Your courtesy and your excellent service. Rick Delgado."
"Thank you, Rick, for your wonderful feedback! I'm delighted to know that Sam provided you with professional and courteous service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
angelica Le
January 14, 2025
"Great Experience with My Agent Sam. Happy to be saving some Money.With State Farm. Thanks Again."
"Thank you, Angelica, for sharing your positive experience with Sam! I'm delighted to know you're happy with the savings you're enjoying with State Farm. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Jennifer Graham
January 10, 2025
"Just switched over to State Farm. After years of trying to get a better rate, I finally got it! Saving nearly $75 a month. Great service and was a smooth transaction. Thank you for your help Kaden!"
"I'm happy you made the switch to State Farm, Jennifer! It's fantastic to know you're saving money. I'm glad Kaden was able to assist you with a smooth transaction. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Daniel Johnson
December 26, 2024
"James Madrid's team was extremely helpful responsive regarding my inquiry regarding opening a new policy with them. I appreciate their professionalism with moving my homeowners and vehicle policy."
"Thank you, Daniel, for sharing your experience! I'm glad to know that our team's responsiveness and professionalism made the process of opening your new policy smooth. We appreciate your trust in us for your policies. If you have any further questions or need assistance, feel free to reach out anytime."
Daiana Nascimento
December 12, 2024
"Very nice and quick. Great price ! 🙏🏼"
"Thank you, Daiana! I'm glad you found our service quick and the pricing great. We're always here to help with any future needs!"
Steven Schroeder
December 2, 2024
"Excellent service"
"Steven, thank you for your review! We're glad you found our service excellent. Your satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, feel free to reach out!"
adrian lopez
November 22, 2024
"Kaden was super helpful and made the process smooth 10/10 recommend!!"
"Kaden is a valuable part of our team, and I'm glad he could make the process smooth for you, Adrian. We appreciate your recommendation and your 10/10 rating! If you need any further assistance, feel free to reach out."
Zedrik Querol
November 14, 2024
"Me and my family have been serviced by your organization for many years, and we're so satisfied with the service. Please do give due credit to your customer service staff - Brandy, who have been always very helpful, and we feel at home every time we speak to her. Thanks so much for staying very kind and very helpful at all times Brandy!"
"Thank you, Zedrik, for your wonderful review! We're so happy to know that you and your family have been satisfied with our service over the years. Brandy is indeed a valuable member of our team, and we're grateful for her dedication and kindness. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to her. If you ever need any further assistance, please don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Lenonda Robinson
October 31, 2024
"Mr. Madrid, thank you for hiring such a wonderful account representative, Sam Parada. She is knowledgeable, professional and caring. She listened to my needs and gave me an outstanding quote much lower than the agency I had been with for over 30 years. The process was quick, yet thorough and I received all paperwork promptly. Blessings to you, Sam"
"Lenonda, thank you so much for your kind words! I'm happy to hear that Sam was able to provide you with such a positive experience. Her professionalism and care are truly valued in our office. It's wonderful that she could offer you a quote that met your needs and exceeded your expectations. If you ever have any further questions or need assistance, don't hesitate to reach out. Blessings to you as well! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Regina Cervantes
October 24, 2024
"Jeremy shows exceptional professionalism and expertise in educating me about life insurance options for myself and my family."
"Regina, thank you for your wonderful review! I'm happy to hear that Jeremy provided you with exceptional professionalism and expertise in discussing life insurance options for you and your family. We always strive to ensure our customers are well-informed and confident in their decisions. If you have any further questions or need assistance in the future, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Cindi Heil
October 22, 2024
"We are new with State Farm. Right away i got a rock in my windshield and the staff got it all taking care of right away. The following week my partner was in a car accident and totalled his car (everyone is okay). James Madrid/staff had it handled right away again. No matter the size of the project this team has shown above and beyond that any issue is to be handled with quick response and professionally handled. Thank you for showing us we made the right move with State Farm!"
"Cindi, thank you for sharing your experience with us! I'm glad we could assist you promptly with your windshield and your partner's car accident. Our team is dedicated to handling every situation with professionalism and efficiency. We're happy you feel confident in your decision to join State Farm. If you need anything in the future, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Rebekah
September 25, 2024
"Very grateful for Cris! She helped me super easy and fast and gave me some tips to avoid scammers and stuff when it comes to State Farm. She was very nice and easy to talk to. I am very grateful for the quote she got me. Thank you Cris!"
"Thank you, Rebekah! I'm glad Cris could assist you quickly and provide helpful tips to avoid scammers. It's wonderful to know you found her approachable and appreciated the quote she provided. If you have any further questions or need assistance in the future, feel free to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Timothy Hardin
September 23, 2024
"I was with Allstate for 22 years, I just became unhappy with their service. I met Robert Jackson at a gun show. When I called Robert Jackson for a quote, he assisted me well and I changed my insurance to State Farm that day."
"Thank you for sharing your experience, Timothy! I’m glad to hear that Robert was able to assist you and make your switch to State Farm a smooth one. We appreciate your trust in us and look forward to providing you with the excellent service you deserve. If you have any questions or need assistance in the future, feel free to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Amanda Curnow
August 22, 2024
"Finally got some help from Cris with this insurance. Thank you, the struggle had been real!"
"Amanda, thank you for your positive review! I'm glad Cris was able to assist you and make things easier. If you need any further help, our office is here for you. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Larry Day
August 20, 2024
"Worked with Chris Hill, and I really appreciate her professionalism, she got me insured again and did it quickly. I appreciate all that she helped me with"
"Larry, thank you for your review. I'm glad Chris was able to assist you quickly and professionally. We appreciate your feedback and are here for any future needs you may have. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Chuy T
August 14, 2024
"So grateful that I was able to have Cris help me with my insurance needs. And to be so willing to help and build a relationship with me thru life stories. I live in Utah and she will have family and friend referrals due to her customer service thank you once again"
"Chuy, thanks a ton for your awesome review! I'm really glad Cris could help you with your insurance needs and build a great relationship through life stories. It's fantastic to know that her customer service has made such an impact. We appreciate your referrals and are here for any future needs or questions! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Amy Fang
August 7, 2024
"I recently had the pleasure of working with Kaden Maalouf at State Farm for our two auto insurance policies. Kaden was exceptional in every aspect of the process. He took the time to answer all of our questions thoroughly and clearly, ensuring we understood every detail. Kaden also meticulously analyzed our existing auto insurance policies and provided us with expert advice on the best options that perfectly fit our needs. His professionalism, knowledge, and dedication to helping us find the right coverage were truly impressive. I highly recommend Kaden Maalouf to anyone looking for an insurance agent who genuinely cares about his clients and goes above and beyond to provide excellent service."
"Thanks, Amy, for your awesome review! I'm really glad Kaden was able to help you with your auto insurance policies. It's great to know he took the time to answer all your questions and provided expert advice that fit your needs. Kaden's professionalism and dedication are truly appreciated, and we're happy to have him on our team. If you need any further assistance or have more questions, feel free to reach out anytime! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Scott Bonn
July 29, 2024
"I have relied on James Madrid for my insurance needs for nearly 10 years and have been very satisfied."
"Hey Scott! Thanks a ton for your loyalty over the past 10 years! I'm really glad to know you've been satisfied with our service. If you ever need anything, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Eric Jamison
July 18, 2024
"We have been with James Madrid's office for 5+ years now and I highly recommend them. The difference with this insurer vs others is the personal and quality service. While the entire office always is on point, Marla in particular has been our go to contact always taking exceptional care of our family's needs. She is always such a pleasure to speak with. In summary, just know your in "Exceptions Hands" with State Farm and James Madrid's office. Thank You JM SF Team!"
"Hi Eric, thank you so much for your wonderful review and for being with us for over 5 years! We're ecstatic to know that you highly recommend our office and appreciate the personal and quality service we strive to provide. Marla will be thrilled to hear your kind words about her exceptional care and the pleasure she brings to your interactions. Your trust and satisfaction mean the world to us! If you ever need anything or have any questions, please don't hesitate to reach out. We're here for you and your family! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Leslie L
July 18, 2024
"Robert Jackson helped me set up insurance for my vehicles and home. He was very knowledgeable, patient, and helpful. I appreciate his time and effort on my behalf."
"Hi Leslie, thank you so much for your wonderful review! I'm glad to hear that Robert was knowledgeable, patient, and helpful in setting up your vehicle and home insurance. We truly appreciate your kind words and the time you took to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"