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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Celestial Theodore

March 13, 2024

5  out of  5 rating by Celestial Theodore
"Alex Stricklin is an amazing agent! He explained everything to me and answered all of my questions. He is so kind and patient it's such a pleasure to speak with him. I definitely recommend this State Farm Office."
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Stacey Jensen

March 11, 2024

5  out of  5 rating by Stacey Jensen
"Best customer service and best prices in the Las Vegas Valley. They carry my three vehicles and home owners insurance. Brandi was extremely helpful with some adjustments I needed to make on one of my car insurance policies, she gave me the options that would work best and cheapest for me. I am so pleased with the service I receive from State Farm, James Madrid Agency. They went above and beyond to help me. I highly recommend them for anyone looking for a great one stop shop insurance company."
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Curt Dogg

March 3, 2024

5  out of  5 rating by Curt Dogg
"Can't say nothing about bad about these guys, I haven't been the best customer but I have been treated very well by this StateFarm team . They really are a like a good Neighbor lol"
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Eric Brandt

February 28, 2024

5  out of  5 rating by Eric Brandt
"It is rare for me to do a review. I have worked with many agents and insurance companies over the years, but Alex is a star among them. Personable and professional, he got me an array of policies that will protect my family at a competitive price. I couldn’t be happier to move to State Farm with Alex as my agent."
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Lydia Goebel

February 27, 2024

5  out of  5 rating by Lydia Goebel
"Nancy helped me get a great discount for my first new car. Cris helped to close the deal with me. Thanks to them both :)"
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Law Cook

February 24, 2024

5  out of  5 rating by Law Cook
"Mario helped me today and he was excellent! He was patient, kind and totally accommodating. I really appreciate him going the extra mile to explain things so well and give me the right recommendations. I really appreciate this firm, because of people like him. Thank you William Cook"
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Tristin Deroboam

February 24, 2024

5  out of  5 rating by Tristin Deroboam
"Cristen was awesome and very helpful"
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Carly Harrison

February 24, 2024

5  out of  5 rating by Carly Harrison
"Cristen was a great help!"
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Clarissa Cousart

February 23, 2024

5  out of  5 rating by Clarissa Cousart
"Cris Hill was very pleasant and professional. My previous insurance was over charging me. I was sold on state farm as soon as she explained everything to me and their affordable deals. Cris also made sure I had the rate we originally discussed almost a month ago. She also went the extra mile in explaining what my next process would be on leaving my current insurance. I will highly recommend Cris and her office."
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Vanessa Cooley

February 22, 2024

5  out of  5 rating by Vanessa Cooley
"Cris was so sweet very helpful kind and I appreciate the help I was really stressed about getting car insurance and she was helpful kind and even helped me get a good price for renters insurance as well definitely recommend them"
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Anthony Harshing

February 21, 2024

5  out of  5 rating by Anthony Harshing
"Today I spoke with Chris and Brandy : two FABULOUS, professional, very knowledgeable, engaging, courteous, VERY KIND, honest, compassionate articulate agents --- they elevate their occupation !.... that are not only a merit to your company, but are beautiful people!.. i.e the personal/human touch ( which makes a hugh difference in an otherwise impersonal/sterile industry ) and this goes for that Kendall as well !....3 sweethearts that make me feel they got my back ! I demand monetary remuneration : $$$$ for their work : i will speak to NONE others from here on out ! Sincerely, Anthony Harshing .....3 hugs to 3 REALLY nice ladies....." awww shucks "....thanks , Kendal, Chris and now Brandy ! :-)......Brandy: My heart goes out to you.. :-( ...OH, and tell Kendall Chris told me about the wonderful thing she did ....BLESS YOUR HEARTS, GIRLS !"
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Hunter Roberts

February 19, 2024

5  out of  5 rating by Hunter Roberts
"Cris was AWESOME! I’ve never had renter’s insurance before so the whole thing was a little intimidating but she answered all my questions, made me feel at ease, and was overall very helpful. Thank you for EVERYTHING Cris!"
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Greg Cook

February 19, 2024

5  out of  5 rating by Greg Cook
"I have been with them for 19 years. Great service, easy, always listening and being helpful. LeeAna was awesome and courteous."
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Dave Hagen

February 19, 2024

5  out of  5 rating by Dave Hagen
"Alex Stricklin has been amazing to work with! His professionalism and attention to detail has been off the charts! Thank you Alex! Dave Hagen Provo, Utah"
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Resty m g f

February 16, 2024

5  out of  5 rating by Resty m g f
"Cristen hill was one the best insurance rep I’ve ever delt with ever. Kind generous and very honest. She explained my auto and home policy very thoroughly. Nancy Molinar was also very helpful when Cristen couldn’t assist me because she was at the hospital with her grandfather. She explained very well about collision coverage etc. both ladies deserve 5 stars"
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Kelli Wightman

February 13, 2024

5  out of  5 rating by Kelli Wightman
"State Farm is Awesome. Would highly recommend James Madrid and especially Cris Hill."
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Andrew King

February 10, 2024

5  out of  5 rating by Andrew King
"Chris was so amazing and getting me the insurance I need when I needed it most thank you cris go 49ers"
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Marcy Wilbanks

February 9, 2024

5  out of  5 rating by Marcy Wilbanks
"I had the pleasure of dealing with Cris. She helped me purchase my auto insurance for my dad Jedd. She was so sweet and southern and explained everything to him. She is very patient and kind and gives 10 star service. We are going to tell our friends to but from her."
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Joe Cannella

February 8, 2024

5  out of  5 rating by Joe Cannella
"Kaden is amazing to work with. He goes above and beyond in helping clients with their coverages.Very thorough and knowledgeable."
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Alexis Wilbanks

February 8, 2024

5  out of  5 rating by Alexis Wilbanks
"Cris was very helpful in explaining the discounts and life insurance. I never knew having a group policy would take so long for a pay out. She is a keeper!"
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Tracy Crowe

February 6, 2024

5  out of  5 rating by Tracy Crowe
"I’ve been with the James Madrid office since I’ve been with State Farm and I’ve never had a bad experience. I called today and spoke with a young lady named Kendall. I needed assistance with my insurance binder she was very helpful and pleasant. Thank you Ms. Kendall. Thank you to the entire James Maddie team."
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Sammy Goodloe

January 27, 2024

5  out of  5 rating by Sammy Goodloe
"Kaden Maalouf is a wonderful young man. He helped my family save a ton of money. Would love to have some lunch with him some day! He's genuinely a great charming young man!"
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Michelle Robertson

January 25, 2024

5  out of  5 rating by Michelle Robertson
"We've been using James Madrid's office for our short term rental properties for over 5 years now, they are life savers! We have tried other major insurance companies that won't even touch short term rentals so we're grateful to have the helpful team at James Madrid. We're in the process now of having them quote our primary residence and cars, I look forward to continuing to work with Marla and Cris."
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Olrak M

January 23, 2024

5  out of  5 rating by Olrak M
"They actually answer the phone - great crew. Thanks James"
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Tad Ames

January 11, 2024

5  out of  5 rating by Tad Ames
"James Madrid has been my agent for ten years, and State Farm has been my insurance company for even longer. The office is friendly and very helpful. Gabriela Andrade is awesome."