State Farm® Insurance Agent James Madrid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zedrik Querol
November 14, 2024
5
out of
5
rating by Zedrik Querol
"Me and my family have been serviced by your organization for many years, and we're so satisfied with the service. Please do give due credit to your customer service staff - Brandy, who have been always very helpful, and we feel at home every time we speak to her. Thanks so much for staying very kind and very helpful at all times Brandy!"
We responded:
"Thank you, Zedrik, for your wonderful review! We're so happy to know that you and your family have been satisfied with our service over the years. Brandy is indeed a valuable member of our team, and we're grateful for her dedication and kindness. Your kind words mean a lot to us, and we'll be sure to pass on your appreciation to her. If you ever need any further assistance, please don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Lenonda Robinson
October 31, 2024
5
out of
5
rating by Lenonda Robinson
"Mr. Madrid, thank you for hiring such a wonderful account representative, Sam Parada. She is knowledgeable, professional and caring. She listened to my needs and gave me an outstanding quote much lower than the agency I had been with for over 30 years. The process was quick, yet thorough and I received all paperwork promptly. Blessings to you, Sam"
We responded:
"Lenonda, thank you so much for your kind words! I'm happy to hear that Sam was able to provide you with such a positive experience. Her professionalism and care are truly valued in our office. It's wonderful that she could offer you a quote that met your needs and exceeded your expectations. If you ever have any further questions or need assistance, don't hesitate to reach out. Blessings to you as well! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Regina Cervantes
October 24, 2024
5
out of
5
rating by Regina Cervantes
"Jeremy shows exceptional professionalism and expertise in educating me about life insurance options for myself and my family."
We responded:
"Regina, thank you for your wonderful review! I'm happy to hear that Jeremy provided you with exceptional professionalism and expertise in discussing life insurance options for you and your family. We always strive to ensure our customers are well-informed and confident in their decisions. If you have any further questions or need assistance in the future, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Cindi Heil
October 22, 2024
5
out of
5
rating by Cindi Heil
"We are new with State Farm. Right away i got a rock in my windshield and the staff got it all taking care of right away. The following week my partner was in a car accident and totalled his car (everyone is okay). James Madrid/staff had it handled right away again. No matter the size of the project this team has shown above and beyond that any issue is to be handled with quick response and professionally handled. Thank you for showing us we made the right move with State Farm!"
We responded:
"Cindi, thank you for sharing your experience with us! I'm glad we could assist you promptly with your windshield and your partner's car accident. Our team is dedicated to handling every situation with professionalism and efficiency. We're happy you feel confident in your decision to join State Farm. If you need anything in the future, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Rebekah
September 25, 2024
5
out of
5
rating by Rebekah
"Very grateful for Cris! She helped me super easy and fast and gave me some tips to avoid scammers and stuff when it comes to State Farm. She was very nice and easy to talk to. I am very grateful for the quote she got me. Thank you Cris!"
We responded:
"Thank you, Rebekah! I'm glad Cris could assist you quickly and provide helpful tips to avoid scammers. It's wonderful to know you found her approachable and appreciated the quote she provided. If you have any further questions or need assistance in the future, feel free to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Timothy Hardin
September 23, 2024
5
out of
5
rating by Timothy Hardin
"I was with Allstate for 22 years, I just became unhappy with their service. I met Robert Jackson at a gun show. When I called Robert Jackson for a quote, he assisted me well and I changed my insurance to State Farm that day."
We responded:
"Thank you for sharing your experience, Timothy! I’m glad to hear that Robert was able to assist you and make your switch to State Farm a smooth one. We appreciate your trust in us and look forward to providing you with the excellent service you deserve. If you have any questions or need assistance in the future, feel free to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Amanda Curnow
August 22, 2024
5
out of
5
rating by Amanda Curnow
"Finally got some help from Cris with this insurance. Thank you, the struggle had been real!"
We responded:
"Amanda, thank you for your positive review! I'm glad Cris was able to assist you and make things easier. If you need any further help, our office is here for you. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Larry Day
August 20, 2024
4
out of
5
rating by Larry Day
"Worked with Chris Hill, and I really appreciate her professionalism, she got me insured again and did it quickly. I appreciate all that she helped me with"
We responded:
"Larry, thank you for your review. I'm glad Chris was able to assist you quickly and professionally. We appreciate your feedback and are here for any future needs you may have. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Chuy T
August 14, 2024
5
out of
5
rating by Chuy T
"So grateful that I was able to have Cris help me with my insurance needs. And to be so willing to help and build a relationship with me thru life stories. I live in Utah and she will have family and friend referrals due to her customer service thank you once again"
We responded:
"Chuy, thanks a ton for your awesome review! I'm really glad Cris could help you with your insurance needs and build a great relationship through life stories. It's fantastic to know that her customer service has made such an impact. We appreciate your referrals and are here for any future needs or questions! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Amy Fang
August 7, 2024
5
out of
5
rating by Amy Fang
"I recently had the pleasure of working with Kaden Maalouf at State Farm for our two auto insurance policies. Kaden was exceptional in every aspect of the process. He took the time to answer all of our questions thoroughly and clearly, ensuring we understood every detail. Kaden also meticulously analyzed our existing auto insurance policies and provided us with expert advice on the best options that perfectly fit our needs. His professionalism, knowledge, and dedication to helping us find the right coverage were truly impressive. I highly recommend Kaden Maalouf to anyone looking for an insurance agent who genuinely cares about his clients and goes above and beyond to provide excellent service."
We responded:
"Thanks, Amy, for your awesome review! I'm really glad Kaden was able to help you with your auto insurance policies. It's great to know he took the time to answer all your questions and provided expert advice that fit your needs. Kaden's professionalism and dedication are truly appreciated, and we're happy to have him on our team. If you need any further assistance or have more questions, feel free to reach out anytime! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Scott Bonn
July 29, 2024
5
out of
5
rating by Scott Bonn
"I have relied on James Madrid for my insurance needs for nearly 10 years and have been very satisfied."
We responded:
"Hey Scott! Thanks a ton for your loyalty over the past 10 years! I'm really glad to know you've been satisfied with our service. If you ever need anything, don't hesitate to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Eric Jamison
July 18, 2024
5
out of
5
rating by Eric Jamison
"We have been with James Madrid's office for 5+ years now and I highly recommend them. The difference with this insurer vs others is the personal and quality service. While the entire office always is on point, Marla in particular has been our go to contact always taking exceptional care of our family's needs. She is always such a pleasure to speak with. In summary, just know your in "Exceptions Hands" with State Farm and James Madrid's office. Thank You JM SF Team!"
We responded:
"Hi Eric, thank you so much for your wonderful review and for being with us for over 5 years! We're ecstatic to know that you highly recommend our office and appreciate the personal and quality service we strive to provide. Marla will be thrilled to hear your kind words about her exceptional care and the pleasure she brings to your interactions. Your trust and satisfaction mean the world to us! If you ever need anything or have any questions, please don't hesitate to reach out. We're here for you and your family! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Leslie L
July 18, 2024
5
out of
5
rating by Leslie L
"Robert Jackson helped me set up insurance for my vehicles and home. He was very knowledgeable, patient, and helpful. I appreciate his time and effort on my behalf."
We responded:
"Hi Leslie, thank you so much for your wonderful review! I'm glad to hear that Robert was knowledgeable, patient, and helpful in setting up your vehicle and home insurance. We truly appreciate your kind words and the time you took to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Julia Raven
July 12, 2024
5
out of
5
rating by Julia Raven
"Alex was pleasant answered all questions. Very helpful."
We responded:
"Julia, thank you for sharing your positive experience with Alex! I'm glad to hear that he was helpful and answered all your questions. We appreciate your kind words and are here for you whenever you need assistance. - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
logan morgan
July 8, 2024
5
out of
5
rating by logan morgan
"Great service explained everything very well thank you Cristen Hill."
We responded:
"Thank you, Logan, for your 5-star review! I'm glad Cristen provided great service and explained everything well. We appreciate your kind words and are here for any future insurance needs you may have! James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Ellie Madenberg
July 4, 2024
5
out of
5
rating by Ellie Madenberg
"Alex has been wonderful to work with! He is personable, professional, and timely. Grateful to be back with State Farm. Highly recommend giving him a call!"
We responded:
"Thank you for the wonderful feedback, Ellie! I'm glad Alex provided you with personable, professional, and timely service. We appreciate your recommendation and are here for all your insurance needs. Feel free to reach out anytime! - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
Jesse Snipper
July 3, 2024
5
out of
5
rating by Jesse Snipper
"I've been with James Madrid for more than 10 years and I've had nothing by EXCELLENT service. I would highly recommend them and State Farm to anyone looking for insurance. I plan to be a lifetime customer."
We responded:
"Thank you, Jesse, for your loyalty and kind words! We are thrilled to have provided you with excellent service for over a decade. We are grateful for your recommendation and look forward to serving you for many more years to come! If you ever need assistance, our office is here for you. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Chris Goodloe
July 2, 2024
5
out of
5
rating by Chris Goodloe
"A+ customer service. Kaden Maalouf is very helpful gentleman. Thanks for getting my family set up!"
We responded:
"Thank you for the A+ review, Chris! I'm glad Kaden Maalouf provided such helpful service to your family. We're happy to have you set up and ready to go! If you need anything else, feel free to reach out. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Maria Mason
July 1, 2024
5
out of
5
rating by Maria Mason
"We have several policies with James Madrid State Farm, and have worked with the office for three years. Everyone that we've worked with has been helpful, courteous, professional and always timely in responses. Special shout out to James and Cristen, great working with you!"
We responded:
"Maria, we're thrilled to hear about your positive experience with our team over the past three years! We're pleased that we provided you with professional and timely service. Thank you for your kind words, and we look forward to assisting you with your policies in the future! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Celestial Theodore
June 28, 2024
5
out of
5
rating by Celestial Theodore
"Chris Hill is an amazing representative. She was very helpful in fixing the issues I had with my policy. She answered all of my questions. She followed through. She is very friendly and kind. I recommend working with her!"
We responded:
"Celestial, we are delighted to hear about your positive experience with Alex at our State Farm office. We are thrilled that Alex took the time to explain everything thoroughly and provide exceptional service. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Sabrina Doubrava
June 22, 2024
5
out of
5
rating by Sabrina Doubrava
"Kendall Richardson assisted me with various specific questions I had about my business and personal insurance. Kendall is very professional and willing to help. She went out of her way to find out some information which was not readily available to her and called me right back with the information, I needed. I have been with State Farm since 1997 and we are very happy with the service and insurance they provide."
We responded:
"Sabrina, I'm thrilled to hear about your positive experience with Kendall! We're pleased to have provided you with professional and helpful service for over two decades. Thank you for your loyalty and trust in our insurance offerings. If you have any more questions, feel free to reach out anytime! - James Madrid, State Farm Insurance Agent, Las Vegas, NV"
Marcus Valentin
June 11, 2024
5
out of
5
rating by Marcus Valentin
"Kaden Maalouf was awesome and very helpful in getting me renters insurance!"
We responded:
"Marcus, I'm pleased to hear that Kaden was awesome and very helpful in assisting you with your renters insurance needs! We're grateful for your positive feedback and look forward to providing you with continued excellent service. Feel free to reach out for any future insurance assistance. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Austin Martin
June 10, 2024
5
out of
5
rating by Austin Martin
"Kaden Maalouf was phenomenal! Helped me with my renters insurance within the matter of 5-10 minutes max! Absolutely loved the quickness and explanation on everything!"
We responded:
"Austin, I'm delighted you found Kaden's service phenomenal and quick in assisting with your renters insurance! We're pleased you appreciated the thorough explanation provided. Thank you for choosing our office for your insurance needs! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Matt Nelson
May 31, 2024
5
out of
5
rating by Matt Nelson
"Kris wad totally awesome A++ she answered all my questions and helped me through the whole process"
We responded:
"Matt, I'm thrilled to hear that Cris provided you with awesome service and guided you through the entire process! We're pleased to have been able to assist you and answer all your questions. Thank you for choosing our office for your insurance needs! - James Madrid - State Farm Insurance Agent, Las Vegas, NV"
Mary Gomez
May 30, 2024
5
out of
5
rating by Mary Gomez
"Criss helped me with my members policy. Blaze moved here from Hawaii and sis kot know a lot being so young. She is a southern gem and went through wvwrything with him step by step."
We responded:
"Thank you for sharing your experience, Mary! We're pleased to hear that Cris was able to assist you with your member's policy. Her dedication and thorough approach are truly appreciated. Your recognition means a lot to us. If you need anything else, we're here to help. - James Madrid - State Farm Insurance Agent, Las Vegas, NV"