
State Farm® Insurance Agent James Madrid
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Morris
September 19, 2025
"Great, professional, friendly"
"Laura, thank you for your wonderful feedback! I'm happy to know you found our service professional and friendly. If you need anything else, feel free to reach out!"
Veevee Inoke
September 15, 2025
"They’re so friendly and they help me really good. I feel good about it. Give it keep it on the good works. Thank you so much."
"Thank you, Veevee! I'm happy to know you felt supported by our team. Your encouragement means a lot to us. Let us know if there's anything else we can do for you!"
Kayla Bayer
September 3, 2025
"Chris Hill was so amazing. She saved me money on my insurance and it was super easy and fast. Thank you Chris for everything i really appreciate it."
"Thank you for your review, Kayla! I'm happy to hear that Chris was able to assist you effectively and make the process smooth. We appreciate your kind words and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
TrustN JesusChrist
August 30, 2025
"I was Looking for vehicle insurance for several hours with many companies, either bad customer service, not knowing there product, many ridiculous questions repetitive then finally came across State Farm. This Wonderful agent Cris Hill and oh my goodness excellent excellent customer service. She knew her product she went above and beyond assisting me with the right insurance policy was very understanding of my frustration with the other companies. It took only 20 minutes and I got insurance. Furthermore, She saved me a lot of money, with lower monthly payments compared to the other companies I talk to. I would definitely recommend State Farm. Excellent customer service they assist you with your questions and your needs. Thank you so much Cris Hill."
"Thank you for sharing your experience! I'm happy to hear that Cris provided you with such outstanding service and helped you find the right insurance policy quickly. It's great to know she could assist with your needs and save you money. We appreciate your recommendation and are always here to help with any questions or future needs!"
Seri
August 26, 2025
"Kaden was so helpful 😍"
"Thank you, Seri! I'm happy to hear that Kaden was able to assist you so well. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
X K
August 26, 2025
"Cris helped me with my policy and I she did a lovely job and she should get a raise!!!!!"
"Thank you, X K! I'm glad to hear that Cris provided you with such excellent service. We appreciate your feedback and are proud to have her on our team. If you have any more questions or need assistance, feel free to reach out!"
Mental Arts
August 20, 2025
"Kaden Maalouf was extremely efficient and helpful in finding a policy that works for me."
"Thank you for your review, Mental Arts! I'm happy to hear that Kaden was efficient and helpful in finding a suitable policy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
J Johnson
August 19, 2025
"I was watching a reel that said something to the effect of "Shark tank fail" and it was a woman talking about insurance and the price we pay towards commissions, addressing the "sharks" from the program Shark Tank. I was looking for insurance because mine was about to renew with a fairly large monthly payment increase. Before I even finished answering the last question, my phone rang and a woman stated that I was requesting an insurance quote - I was VERY SUSPICIOUS, and said yes, and listened carefully as I was certain I must be listening to an AI computer, she was a real person! She verified my information I just entered, asked a few more questions and said I had a good match with State Farm and could she connect me with an agent? Still suspicious I agreed and she clarified the process and what would happen next. I was connected with Cris Hill with State Farm. Long story short, I now have auto AND renters insurance for less than what my old policy for just auto insurance would have renewed for!! Quite frankly I am a little shocked how happy I was and am with the entire experience 😀 Thank you Cris!"
"Thank you, J Johnson, for sharing your experience! I'm glad to hear that Cris was able to assist you in finding a better insurance solution that meets your needs. It's wonderful to know that you're satisfied with the coverage and savings. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Kelsha Kelsch
August 15, 2025
"Cris was an absolute sweetheart! 10/10 would recommend working with her to anyone!"
"Thank you, Kelsha! I'm so happy to hear about your positive experience with Cris. She's truly dedicated to providing exceptional service. If you ever need anything else, feel free to reach out!"
Joshua Varughese
August 13, 2025
"Cris was awesome!"
"Thank you, Joshua! I'm happy to hear that Cris provided you with excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Rebecca R
August 13, 2025
"I just want to say thank you to Kaden Maalouf he has really gone above and beyond to help our family with our insurance. And this has been the best experience ever, because as we all know, insurance can be a big headache. Well, it's been smooth sailing. And I really appreciate his attention to detail. And all his hard work. And it's just great working with him.If you need somebody that will get the job done, call him.His information is on this review.Thank you so much.I really really appreciate you."
"Thank you, Rebecca! I'm so happy to hear about your positive experience with Kaden. His dedication and attention to detail truly make a difference. We're grateful to have him on our team, and it's wonderful to know he has been such a great help to your family. If you ever need anything else, feel free to reach out!"
Stephanie Mars
August 12, 2025
"I dealt with Kaden Maalouf who was very professional and offered me a great quote. I'm extremely satisfied with both him and how easy he made this entire process."
"Thank you for your review, Stephanie! I'm happy to hear that Kaden provided you with a professional experience and a great quote. It's wonderful to know the process was easy for you. If you need anything else, feel free to reach out!"
Tammy Puschel
August 12, 2025
"Alex Stricklan helped me find a much cheaper policy than I had with progressive. Thank you for the help. He was very nice and helpful"
"Thank you, Tammy! I'm happy to hear that Alex was able to assist you in finding a more affordable policy. We appreciate your kind words about his helpfulness. If you have any more questions or need further assistance, feel free to reach out anytime!"
meillan laulu
August 11, 2025
"Kaden at State Farm under James Madrid was such a helpful person, he made very easy and simple for me to get coverage. He also works quicker than me trying to sign up on line. He was very polite and professional. He made my day by helping me to find the most affordable and cheapest insurance plan to purchase. Thank you,"
"Thank you, Meillan, for sharing your experience! I'm happy to hear that Kaden was able to assist you efficiently and professionally. It's great to know he helped you find an affordable insurance plan. If you need anything else, feel free to reach out!"
Luis Nevarez
August 8, 2025
"Tabitha was a great help on helping me save on car insurance."
"Thank you, Luis! I'm happy to hear that Tabitha was able to assist you with your insurance savings. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Modhafar Hussain
August 8, 2025
"I had State Farm Insurance for a year now and and its the best. Best Rate, Best service, Best agent. Kaden is very professional and on time. He went over the contract and answered all my questions. I highly recommand Kaden."
"Thank you, Modhafar Hussain, for your fantastic review! I'm happy to hear that you had such a positive experience with our service and that Kaden provided the professionalism and support you needed. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Kelly Daniels
August 5, 2025
"This agent took the time to assure me a better rate with more coverage."
"Thank you, Kelly! I'm happy to know that you received a better rate with more coverage. Our office is committed to providing personalized service and ensuring you have the best options. Let us know if there's anything else we can assist you with!"
Ruben Zamora
July 29, 2025
"Tabitha jauregui was great to work with, she saved around $70 a month thanks Tabitha and State Farm"
"Thank you for your review, Ruben! I'm happy to hear that Tabitha was able to assist you and help save you money. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Tamara
July 29, 2025
"We really appreciate the time and detail provided by Tabatha regarding our bundled auto and home insurance policies. She explained things in a way I understood and saved us money while still maintaining or improving upon our previous insurance. Very happy with the process. Thank you Tabatha!"
"Thank you for your review, Tamara. I'm glad to hear that Tabatha was able to assist you with your insurance needs and help you save money. It's wonderful that you found the process satisfying! If you have any more questions or need further assistance, feel free to reach out."
Jesus Mascorro
July 28, 2025
"I just want to say thank you much, to Alex Stricklin! Best customer service I've had in such a long time. He was the nicest and did an amazing job giving me details to things I didnt know alot about and helping me gain a good understanding of everything! Really appreciate you man!"
"Thank you for your review, Jesus! I'm happy to hear that Alex provided you with such excellent service and helped clarify everything for you. Your appreciation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Curtis Dreher
July 27, 2025
"I have been with Allstate for more than 15 years, and with the same agent. We had a friendly association over the years, but my premiums kept getting higher and higher. I reached out and Olivia got hold of me. We went through my vehicle's coverages and when she told me what the cost was, I said "I want to switch insurance companies NOW". I cannot believe that I had been allowing this "Friendly" agent to be charging me so much. I cannot thank Olivia enough for her time and knowledge. If I could give her more stars, I would."
"Curtis, thank you for sharing your experience! I'm happy to hear that Olivia was able to assist you with your insurance needs and provide you with a better option. It's great to know that her expertise made such a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Sarah Maldonado
July 25, 2025
"Tabatha Jauregui was so helpful and a pleasure to work with she helped me save money and explained things. Thank you Tabatha"
"Thank you for your review, Sarah! I'm happy to hear that Tabatha was able to assist you effectively and make your experience enjoyable. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Erica Nguyen (Tiny_pennguin)
July 17, 2025
"I've had an outstanding experience working with this agency. My account representative, Cris Hill, has been incredibly supportive throughout. She's warm, extremely professional, and always goes above and beyond to make sure everything is handled seamlessly. A tree recently fell on my car, and Cris immediately stepped in to guide me through the process with compassion and clarity. Her responsiveness and attention to detail during a stressful time made all the difference. I felt truly cared for, not just as a client, but as a person. I wouldn’t hesitate to recommend Cris to my friends, family, or anyone in need of dependable and thoughtful service."
"Thank you for your wonderful review, Erica! I'm so happy to hear about your positive experience with Cris. Her dedication and professionalism truly shine through, and I'm glad she was able to support you during such a stressful situation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Berta M
July 14, 2025
"Kaden was GREAT to work with! I called thru FB Ins inquiry and he was professional-fast & really returned calls & answers to my questions via text....still waiting for 2 other agents from other companies to get back to me. Thanks Kaden!"
"Thank you for your review, Berta! I'm happy to hear that Kaden provided you with such prompt and professional service. It's great to know he was able to assist you quickly and effectively. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
John Bygrave
July 10, 2025
"needed to cancel my progressive auto policy due to high cost and poor service. reached out to state farm agent Cris Hill who helped me find a better deal on auto and homeowners. Cris was very helpful explaining the details of the coverage and i would highly recommend her for anyone looking for help with their insurance needs."
"Thank you for your review, John! I'm happy to hear that Cris was able to assist you in finding a better deal and provide clarity on your coverage options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"