State Farm® Insurance Agent James Madrid
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joshua Varughese
August 13, 2025
5
out of
5
rating by Joshua Varughese
"Cris was awesome!"
Rebecca R
August 13, 2025
5
out of
5
rating by Rebecca R
"I just want to say thank you to Kaden Maalouf he has really gone above and beyond to help our family with our insurance. And this has been the best experience ever, because as we all know, insurance can be a big headache. Well, it's been smooth sailing. And I really appreciate his attention to detail. And all his hard work. And it's just great working with him.If you need somebody that will get the job done, call him.His information is on this review.Thank you so much.I really really appreciate you."
Stephanie Mars
August 12, 2025
5
out of
5
rating by Stephanie Mars
"I dealt with Kaden Maalouf who was very professional and offered me a great quote. I'm extremely satisfied with both him and how easy he made this entire process."
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that Kaden provided you with a professional experience and a great quote. It's wonderful to know the process was easy for you. If you need anything else, feel free to reach out!"
Tammy Puschel
August 12, 2025
5
out of
5
rating by Tammy Puschel
"Alex Stricklan helped me find a much cheaper policy than I had with progressive. Thank you for the help. He was very nice and helpful"
We responded:
"Thank you, Tammy! I'm happy to hear that Alex was able to assist you in finding a more affordable policy. We appreciate your kind words about his helpfulness. If you have any more questions or need further assistance, feel free to reach out anytime!"
meillan laulu
August 11, 2025
5
out of
5
rating by meillan laulu
"Kaden at State Farm under James Madrid was such a helpful person, he made very easy and simple for me to get coverage. He also works quicker than me trying to sign up on line. He was very polite and professional. He made my day by helping me to find the most affordable and cheapest insurance plan to purchase. Thank you,"
We responded:
"Thank you, Meillan, for sharing your experience! I'm happy to hear that Kaden was able to assist you efficiently and professionally. It's great to know he helped you find an affordable insurance plan. If you need anything else, feel free to reach out!"
Luis Nevarez
August 8, 2025
5
out of
5
rating by Luis Nevarez
"Tabitha was a great help on helping me save on car insurance."
We responded:
"Thank you, Luis! I'm happy to hear that Tabitha was able to assist you with your insurance savings. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Modhafar Hussain
August 8, 2025
5
out of
5
rating by Modhafar Hussain
"I had State Farm Insurance for a year now and and its the best. Best Rate, Best service, Best agent. Kaden is very professional and on time. He went over the contract and answered all my questions. I highly recommand Kaden."
We responded:
"Thank you, Modhafar Hussain, for your fantastic review! I'm happy to hear that you had such a positive experience with our service and that Kaden provided the professionalism and support you needed. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Kelly Daniels
August 5, 2025
5
out of
5
rating by Kelly Daniels
"This agent took the time to assure me a better rate with more coverage."
We responded:
"Thank you, Kelly! I'm happy to know that you received a better rate with more coverage. Our office is committed to providing personalized service and ensuring you have the best options. Let us know if there's anything else we can assist you with!"
Ruben Zamora
July 29, 2025
5
out of
5
rating by Ruben Zamora
"Tabitha jauregui was great to work with, she saved around $70 a month thanks Tabitha and State Farm"
We responded:
"Thank you for your review, Ruben! I'm happy to hear that Tabitha was able to assist you and help save you money. We appreciate your trust in us and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Tamara
July 29, 2025
5
out of
5
rating by Tamara
"We really appreciate the time and detail provided by Tabatha regarding our bundled auto and home insurance policies. She explained things in a way I understood and saved us money while still maintaining or improving upon our previous insurance. Very happy with the process. Thank you Tabatha!"
We responded:
"Thank you for your review, Tamara. I'm glad to hear that Tabatha was able to assist you with your insurance needs and help you save money. It's wonderful that you found the process satisfying! If you have any more questions or need further assistance, feel free to reach out."
Jesus Mascorro
July 28, 2025
5
out of
5
rating by Jesus Mascorro
"I just want to say thank you much, to Alex Stricklin! Best customer service I've had in such a long time. He was the nicest and did an amazing job giving me details to things I didnt know alot about and helping me gain a good understanding of everything! Really appreciate you man!"
We responded:
"Thank you for your review, Jesus! I'm happy to hear that Alex provided you with such excellent service and helped clarify everything for you. Your appreciation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
Curtis Dreher
July 27, 2025
5
out of
5
rating by Curtis Dreher
"I have been with Allstate for more than 15 years, and with the same agent. We had a friendly association over the years, but my premiums kept getting higher and higher. I reached out and Olivia got hold of me. We went through my vehicle's coverages and when she told me what the cost was, I said "I want to switch insurance companies NOW". I cannot believe that I had been allowing this "Friendly" agent to be charging me so much. I cannot thank Olivia enough for her time and knowledge. If I could give her more stars, I would."
We responded:
"Curtis, thank you for sharing your experience! I'm happy to hear that Olivia was able to assist you with your insurance needs and provide you with a better option. It's great to know that her expertise made such a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Sarah Maldonado
July 25, 2025
5
out of
5
rating by Sarah Maldonado
"Tabatha Jauregui was so helpful and a pleasure to work with she helped me save money and explained things. Thank you Tabatha"
We responded:
"Thank you for your review, Sarah! I'm happy to hear that Tabatha was able to assist you effectively and make your experience enjoyable. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Erica Nguyen (Tiny_pennguin)
July 17, 2025
5
out of
5
rating by Erica Nguyen (Tiny_pennguin)
"I've had an outstanding experience working with this agency. My account representative, Cris Hill, has been incredibly supportive throughout. She's warm, extremely professional, and always goes above and beyond to make sure everything is handled seamlessly. A tree recently fell on my car, and Cris immediately stepped in to guide me through the process with compassion and clarity. Her responsiveness and attention to detail during a stressful time made all the difference. I felt truly cared for, not just as a client, but as a person. I wouldn’t hesitate to recommend Cris to my friends, family, or anyone in need of dependable and thoughtful service."
We responded:
"Thank you for your wonderful review, Erica! I'm so happy to hear about your positive experience with Cris. Her dedication and professionalism truly shine through, and I'm glad she was able to support you during such a stressful situation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Berta M
July 14, 2025
5
out of
5
rating by Berta M
"Kaden was GREAT to work with! I called thru FB Ins inquiry and he was professional-fast & really returned calls & answers to my questions via text....still waiting for 2 other agents from other companies to get back to me. Thanks Kaden!"
We responded:
"Thank you for your review, Berta! I'm happy to hear that Kaden provided you with such prompt and professional service. It's great to know he was able to assist you quickly and effectively. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
John Bygrave
July 10, 2025
5
out of
5
rating by John Bygrave
"needed to cancel my progressive auto policy due to high cost and poor service. reached out to state farm agent Cris Hill who helped me find a better deal on auto and homeowners. Cris was very helpful explaining the details of the coverage and i would highly recommend her for anyone looking for help with their insurance needs."
We responded:
"Thank you for your review, John! I'm happy to hear that Cris was able to assist you in finding a better deal and provide clarity on your coverage options. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Sandra Chavez
July 9, 2025
5
out of
5
rating by Sandra Chavez
"I think when it comes to getting auto insurance everyone dreads having to do it .Nancy Molinar helped me and she made this whole experience amazing. She was very knowledgeable and helpful. I feel like she is very attentive and always got back to me as soon as I called her or sent her messages. Thank you Nancy !"
We responded:
"Thank you, Sandra! I'm happy to hear that Nancy made your insurance experience so positive. Her dedication and attentiveness are truly valued here. If you ever need anything else, feel free to reach out!"
Kathleen Shiota
July 9, 2025
5
out of
5
rating by Kathleen Shiota
"Kaden Maalouf provided excellent service for out insurance."
We responded:
"Thank you, Kathleen! I'm happy to hear that Kaden delivered excellent service for your insurance needs. Our team is dedicated to providing top-notch support, and it's great to know we met your expectations. If there's anything else we can assist you with, just let us know!"
Carol Guyer
July 7, 2025
5
out of
5
rating by Carol Guyer
"Tabitha is a wonderful agent. She really went the extra mile to get me the best policy for the best price. She friendly, sincere with her interest, and a pleasure to work with."
We responded:
"Thank you for your review, Carol! I'm happy to hear that Tabitha provided you with such exceptional service. It's great to know she was able to find the best policy for you. Our team is dedicated to offering friendly and sincere assistance. Let us know if there's anything else we can do for you!"
Nancy Taylor
July 1, 2025
5
out of
5
rating by Nancy Taylor
"Chris was so friendly and helped me right away!! Great job!!"
We responded:
"Thank you, Nancy! I'm happy to hear that Chris was able to assist you promptly and with such friendliness. We appreciate your feedback and are always here to help with any of your insurance needs. Thanks for choosing us!"
Kepueli Vaioleti
June 30, 2025
5
out of
5
rating by Kepueli Vaioleti
"Cris was great! she save me over 50% with this new policy from what i was praying previously. Very quickly as well! thank you Cris :)"
We responded:
"Thank you, Kepueli! I'm happy to hear that Cris was able to assist you with your new policy and help you save significantly. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Veronica Jimenez
June 27, 2025
5
out of
5
rating by Veronica Jimenez
"My experience with this agency has been excellent. My account representative is Cris Hill, and she is personable, professional, and helpful. She’s always going above and beyond. She has provided me with wonderful service. I would certainly recommend her to friends and family."
We responded:
"Thank you for your review, Veronica! I'm happy to hear that Cris has been providing you with such excellent service. It's great to know she's making a positive impact by going above and beyond. We appreciate your recommendation and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
lawrence gnore
June 19, 2025
5
out of
5
rating by lawrence gnore
"I called in today and spoke with Chris Hill. She was very friendly and did not mind that I kept her on the phone for 2 hours. I was very happy with the prices and was glad to give her all my business after saving 1600.00 per year. She is a real charmer and sweetheart."
We responded:
"Thank you for your review, Lawrence! I'm glad to hear that Chris provided such a friendly and patient experience for you. It's wonderful that you found our prices satisfying and were able to save significantly. We appreciate your business and are here to help with any future needs!"
Chris DeJong
June 9, 2025
5
out of
5
rating by Chris DeJong
"Talked with Account Rep Cris Hill to set it up - easy to work with and set up."
We responded:
"Thank you, Chris! I'm happy to hear that we made the setup process smooth and easy for you. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need any further assistance, feel free to reach out!"
Willie roupe roupe
June 4, 2025
5
out of
5
rating by Willie roupe roupe
"Great experience! Kris was very helpful!"
We responded:
"Thank you, Willie! I'm happy to hear that Kris was able to assist you effectively. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"